Introduction

The "11. Detail of Customers Released Under Law 2300" report from the "CDR" report group allows you to audit and maintain traceability of records associated with Consumer Protection (Law 2300). It identifies which NIT (Tax Identification Number) was registered, which agent (if applicable) was associated with the event, in which operation it occurred, on what date, and what item/value was recorded. This report is especially useful for compliance control, internal reviews, and support when the operation applies rules such as "one daily contact" or "one weekly contact" from the Consumer Protection configuration in wolkvox Manager.

Report Information

• PROTECTED_NIT: Tax Identification Number (NIT) associated with the Consumer Protection record.
• AGENT_ID: Agent's identifier/extension associated with the event.
• AGENT_NAME: Name of the agent related to the record.
• OPERATION: Name of the operation within wolkvox Manager where the record was generated.
• DATE: Date of the record (date format); allows you to filter and verify when the event related to Law 2300 was recorded.
• ITEM
• VALUE