Introduction

The "8. CDR TTS" report, available in the 'Reports' > 'Diagram Reports' section of wolkvox Manager, allows you to check the details of the use of the TTS (Text to Speech) functionality in the flows designed in wolkvox Studio. This report helps identify which voice was used, what text was converted to speech, how many credits were consumed, how many characters were processed, on what date the conversion occurred, and which routing point or conversation it was associated with.

Report Information

The columns in this report include the following information:

• TTS_TEXT: Indicates the voice selected for text-to-speech conversion within the flow. This field shows the identifier or name of the voice used by the TTS component.
• RECOGNIZED_TEXT: Shows the text that was converted to speech by the TTS service.
• CREDITS: Number of credits consumed for the text-to-speech conversion.
• DATE: Date and time when the TTS conversion was performed.
• RP_ID: Identification number of the routing point where the TTS functionality was used.
• CHARACTERS: Number of text characters converted to speech.
• CONN_ID: Identification number of the conversation where the TTS service was used.

Additionally, at the end of the report, a TOTAL row is presented, consolidating:

• Total number of records included in the report.
• Total credits consumed during the queried period.
• Total characters processed in the text-to-speech conversions.